Our Services
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Team-based support that works for you.
Our experts work together with you and your child to deliver evidence-based advice and care that makes a difference.
In addition to our services below, we also offer low cost services with graduate students who are training to be counsellors and targeted, team-based treatment programs for paediatric anxiety and behaviour problems. Contact us now to find out more.
Care that fits your needs.
From first questions to meaningful progress, our services are built to give families practical answers and support that sticks. Every step is thoughtful, evidence-based, and adapted to your child’s needs.
Psychological Assessments
When something feels off, a full assessment can bring everything into focus. We help you understand what your child is experiencing, why it might be happening, and what to do next.
Assessments are detailed, research-based, and designed to give you clear answers and useful documentation. If we are not the right fit, we will tell you. If we are, we will move efficiently and carefully.
- What you get:
- A complete profile of your child’s strengths and needs
- A clear explanation of what is going on
- A written report you can use with schools and other providers
- A practical plan to move forward
Counselling & Therapy
Therapy is hard work. But it can be the shift that changes everything.
Our counselling services are structured, focused, and include the full family. We involve parents in every step, use methods that are backed by research, and measure outcomes along the way. We help children reduce suffering, build skills, and gain a sense of control.
- What you get:
- A consistent therapist your child can build a relationship with
- Parent involvement in every session
- Measurable outcomes and progress reviews
- Support that extends beyond the session
Academic Intervention
When a child struggles with reading, it affects their confidence, learning, and progress across every subject. Our academic support builds foundational literacy skills using proven methods that help kids catch up and stay on track.
We follow proven approaches and adapt them to your child’s needs. We also give parents simple tools to support learning at home. We assess, plan, and track progress until change becomes visible.
- What you get:
- One-on-one reading support
- A plan based on real research
- Ongoing updates and feedback
- Clear guidance for practice at home
School Consultation
We work directly with schools and educators who need support for students with complex needs. Whether we are advising a school team or reviewing a single case, we bring experience, clarity, and calmness to the process.
Our team has worked in schools. We understand how systems work and what kind of documentation educators need to move forward with confidence.
- What you get:
- In-person or virtual consultation
- Clear summaries and written recommendations
- A partner who understands both family and school needs
- Flexible scheduling and trusted experience
Understanding
our fees, insurance
& policy.
We believe in being transparent and upfront when it comes to costs and policies. Before starting any service, we’ll walk you through the expected fees and what’s included, so there are no surprises.
About Insurance
See our fees & cost breakdown per service below. Some programs may have specified pricing that can be disclosed after a consultation.
We’re able to receive direct reimbursement from many insurance providers for most or all of the cost of our services (including assessments).
- We're an approved provider:
- Great West Life
- Pacific Blue Cross
- Medavie Blue Cross
This is also inclusive for members of Veterans Affairs Canada, the Canadian Armed Forces, the Royal Canadian Mounted Police, and refugees to Canada who have been approved by the Interim Federal Health Program.
We also routinely provide services to First Nations and Indigenous children who receive funding through Jordan’s Principle. Not sure what’s covered? We’ll walk you through it.
Services Fees
• Psychologists (Assessment & Psychotherapy)
• Psychotherapy with our Counsellors
• Academic Intervention
Our Cancellation Policy
We require a 24-hour notice for changes to therapy, assessment result debrief, and consultation appointments
For psychological assessment appointments, we require a 7-day notice.
Clients are responsible for full payment of appointments that are missed, cancelled, or changed with less than the required notice.
Unattended appointments are not reimbursed by insurers, and payment by clients is required.
What you need to know when paying fees.
You are responsible for paying any fees that are not directly reimbursed by your insurance provider at the time of appointment.
We accept Visa, Mastercard, Apple Pay, cash, and personal cheques. INTERAC Flash® (debit card tap) for payments under $100 is also available.
We do not accept American Express.
What does a deposit look like?
A retainer deposit of $500 is required to book assessments.
This retainer is fully refundable with cancellations 7 or more days prior to the first appointment or before any questionnaires have been completed, whichever comes first.
Still curious about how we work?
Families trust us with what matters most, and we take that seriously. If you’re looking to understand more about what we offer or how we support care that lasts, we’re happy to talk.
